Services

In order to respond to the demands of our customers and always keeping in mind the Total Customer Focus as one of the fundamental objectives, Frost-trol offers a global solution with a wide range of possibilities of integral and after-sales services.

1. Technical Assistance Service

Frost-trol's Technical Assistance Department is there to provide answers and technical support to all those technical issues that may arise in the installation of the cabinets.

First we will determine if the incident can be resolved by telephone instructions, if not, we will send a specialized team to resolve it.

Do you have an incident? Call us.

We are at your service on: +34 648 648 429

1. Technical Assistance Service

Frost-trol's Technical Assistance Department is there to provide answers and technical support to all those technical issues that may arise in the installation of the cabinets.

First we will determine if the incident can be resolved by telephone instructions, if not, we will send a specialized team to resolve it.

Do you have an incident? Call us.

We are at your service 24/7 at: +34 648 648 429

2. Spare parts

To guarantee an efficient and complete service, Frost-trol offers you the service of cabinet parts replacement, with which and thanks to the follow up of our specialized team you will be able to replace the part you need for the cabinet.

Contact our specialized team to find the spare part you need.

Monday to Friday from 8:00 to 16:30h at +34 638 580 113

2. Spare parts

To guarantee an efficient and complete service, Frost-trol offers you the service of cabinet parts replacement, with which and thanks to the follow up of our specialized team you will be able to replace the part you need for the cabinet.

Contact our specialized team to find the spare part you need.

Monday to Friday from 8:00 to 16:30h at +34 638 580 113

3. Turnkey service

We accompany you throughout the process of creating your business until the opening.

Together with our sales team and the Installations Department, we offer you a global service, with a meticulous assessment for the choice of the best selection of cabinets, machinery, equipment for cold rooms and air conditioning.

We elaborate your store project, we dimension the circuit, we remove the previous cabinets if you are going to make a renovation, we elaborate the technical memory of the project and we present it.

All this with an exhaustive planning of execution, we carry out activities of work follow-up until the delivery of the totally finished project.

And we continue to accompany you after the delivery of the project, with the monitoring of the operation and energy performance in the store.

3. Turnkey service

We accompany you throughout the process of creating your business until the opening.

Together with our sales team and the Installations Department, we offer you a global service, with a meticulous assessment for the choice of the best selection of cabinets, machinery, equipment for cold rooms and air conditioning.

We elaborate your store project, we dimension the circuit, we remove the previous cabinets if you are going to make a renovation, we elaborate the technical memory of the project and we present it.

All this with an exhaustive planning of execution, we carry out activities of work follow-up until the delivery of the totally finished project.

And we continue to accompany you after the delivery of the project, with the monitoring of the operation and energy performance in the store.

Please contact us if you need more information or a quotation on our products using the form below.









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